With the Contact Manager, you have tailor-made offers for all kinds of guests at hand - fast, simple and also available if no vacant accommodations are registered in the reservation system.
And this is how it works
The guest fills in a simple online form on the holiday destination’s website and defines his/her criteria, e.g. category, destination, duration etc. The guest also decides how many offers he/she wants to be sent from the desired holiday region.
Then, the request is immediately forwarded to all adequate accommodations and saved in a request pool (see figure 1). The request is then handled by the accommodation suppliers who have access to the request pool via the Internet at any time – even without an existing Tiscover license (see figure 2).
The requests can be answered directly in the Contact Manager. With one click, the user can choose from templates that can also be individually adapted (see figure 3).
The tourism organisation decides in advance how much time the accommodation suppliers can take to answer the requests. Thus, a quick response to the guest is guaranteed.
A multi-functional system
Tourism organisations which make use of an existing reservation system (e.g. the Tiscover Booking Manager) enjoy additional optional functions. For instance, the requests can first be handled by the tourism organisation itself and only those requests, for which no vacant accommodations seem to be available, are forwarded to the request pool. Moreover, the Contact Manager can be completely integrated in the Tiscover Booking Manager interface, incl. data storage in the customer data file and address matching with the Tiscover CRM Manager.Advantages for the tourism organisations and accommodation suppliers
- Professional request handling
- Integration of the request form on one's own website
- Tender preparation, even if no vacant accommodations are registered
- Simple and immediate service
- Status-quo of all requests available at any time
- Quick request handling guaranteed
- Time and cost saving thanks to automation
- No request can be “over-looked“
- Pre-defined offer templates featuring the destination's design
- Offer templates which can be individually designed by the accommodation supplier
- Equal opportunities for all accommodation suppliers
- First-class service provided by one of the leading suppliers of tourism technologies
- Extraordinarily attractive price-performance ratio
The tool for modern and progressive destinations
The Tiscover Contact Manager is your professional tool for consistent and professional handling of requests made by phone, letter, e-mail or via the website.For detailed information on the Contact Manager and other e-destination solutions offered by Tiscover to tourism organisations, please contact the Tiscover team.
Advantages for your guests
- Only offers from accommodations which meet the criteria are generated
- Quick response to requests is guaranteed
- Professional offers
Prices
Number of accommodations
Prices*
up to 250 accommodations
£ 2,000.00 per year
251 – 500 accommodations
£ 2,700.00 per year
501 – 750 accommodations
£ 4,000.00 per year
751 – 1,000 accommodations
£ 5,400.00 per year
from 1,001 accommodations
£ 6,900.00 per year
one-off installation costs
£ 2,700.00
